In our current world, students have grown up with the computer and Internet. Technology comes easily for them, providing several opportunities for exchanging information and experiences. In this way, Instant Messaging (IM) is a primary communication technology that has been rapidly adopted by the younger generation as it allows a real-time communication with friends anytime, anywhere.
Educators should embrace IM to the educational environment as it is a collaborative tool that goes beyond the classroom walls, motivates students to develop their skills, enables a rapid feedback and promotes the student’s engagement in the learning process.